Warm milk, soft ice cream, and a freezer coated in frost all point the same direction: air is not moving the way it should. Maybe the evaporator fan seized. Maybe the defrost cycle stalled and ice blocked the vent. Our Basalt refrigerator repair visits start with airflow, then move to compressors, thermostats, and door seals dried out by low humidity. Describe what you see inside. Call us or use the quote form.
Taking calls until 5:00 PM MT

We work in Basalt and the 81621, 81654, 81656, and 81615 ZIPs, plus El Jebel, Carbondale, Snowmass Village, and Aspen.
Thin, dry mountain air carries less heat away from the condenser, so the compressor works longer. Dry indoor air also stiffens rubber door gaskets. Both push a marginal fridge over the edge sooner than it would fail at sea level.
Most homes do well with the fresh food side near 37 degrees and the freezer near 0. Use a separate thermometer in a glass of water overnight. Big swings between readings usually point to airflow or defrost trouble, not the dial setting.
No need to empty it. Clear a path to the front and pull items away from the back wall vents so we can see frost patterns. If a repair needs several hours, we'll tell you before we start pulling food out.
Water on the floor usually means a plugged defrost drain or a cracked water line, and both keep dripping. Left alone, it warps flooring and grows mildew. Wipe it up, note where it starts, and get it looked at.
Yes. At Basalt elevation, gas appliances may need proper orifices or air adjustments. Baking times also shift. We check burner flame and oven calibration during the visit.
Phone us or fill the form. Describe the noise, the smell, the error code. Mention your altitude and whether the unit vents outside. Small details help us load the right parts on the van.
A technician checks the appliance in your kitchen or laundry room. We test airflow, heat, drainage, and electrical. Then we explain the fault in plain words and outline the repair options before touching a wrench.
Once you approve, we do the work. Before packing up, we run the appliance and verify it vents, drains, and cycles properly. We clean the area and tell you what to watch for next season.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →