Ice makers fail in slow motion. Cubes shrink, then hollow out, then stop. Behind that you usually find a clogged water line, a frozen fill tube, a worn inlet valve, a tired thermistor, or a control board that quit talking to the module. Denver's hard water and dry air speed all of it up — mineral scale builds inside valves while cubes shrink from evaporation in a low-humidity kitchen. A visit starts with water pressure and line temperature, then the fill cycle, then the harvest cycle. We watch the machine actually try to make ice before we replace anything. We work on all major brands as an independent shop. Tell us what the ice looks like when you call us — shape and smell narrow it down quickly.
Taking calls until 5:00 PM MT

Worth a look before you call — sometimes it saves you the visit.
Ice sitting unused evaporates in dry Colorado air, so the bin looks empty even though the machine ran. Also check that the door stayed sealed and nobody bumped the on/off arm or paddle switch.
Both are possible. A freezer running warm cannot freeze a mold on schedule, so ice comes out soft or clumped. We check freezer temperature and door seals before we blame the ice maker itself.
Mineral content leaves scale on valve screens and inside fill tubes. That narrows water flow, which shows up as small or hollow cubes. Regular filter changes slow it down but do not stop it entirely.
Yes. Undercounter units add a pump, a condenser, and a drain to the picture. We clean the water path, verify the harvest cycle, and check airflow around the condenser, which clogs with dust fast.
Most single-issue visits finish in one appointment. Freeze-ups need thaw time, and some parts must be ordered. We tell you which situation you are in before we leave the kitchen.
Not usually for an ice maker alone. Valves, modules, and thermistors are serviceable parts. If the sealed system is also failing on an older unit, we will say so plainly so you can decide.
Phone us or fill the form. Describe the noise, the smell, the error code. Mention your altitude and whether the unit vents outside. Small details help us load the right parts on the van.
A technician checks the appliance in your kitchen or laundry room. We test airflow, heat, drainage, and electrical. Then we explain the fault in plain words and outline the repair options before touching a wrench.
Once you approve, we do the work. Before packing up, we run the appliance and verify it vents, drains, and cycles properly. We clean the area and tell you what to watch for next season.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the symptoms and we'll book the visit — takes about a minute.
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